Stay in Control

We take player safety seriously and publish clear rules to help you stay in control. Play Regal Responsible Gambling is about practical limits, transparent choices and access to help when it’s needed. We provide guidance and tools so Canadians can manage betting activity, recognise problem patterns and take action if gambling is causing harm. This page explains the core principles, the account controls commonly available, signs to watch for and where to seek professional support. Check your account settings for specific controls and contact support if you need immediate assistance.

Play Regal Responsible Gambling

Commitment to safe play is central to our site. Policies aim to reduce harm and protect vulnerable players. Rules include age verification and an expectation that players follow local laws. We encourage everyone to set limits and to use the controls described below before placing significant stakes. For full policy details, see the responsible-gambling section in your account footer.

Player Protection Principles

Principles focus on prevention, transparency and support. Prevention means clear rules and visible tools. Transparency means clear terms on account restrictions, inactivity and maximum-win rules. Support means making help accessible and signposting to professional services for Canadians when self-help isn’t enough.

Tools to Manage Gambling Activity

Deposit and Loss Limits

Players can set deposit limits to control how much money enters an account over daily, weekly or monthly periods. Loss limits allow you to cap net losses. These options are typically available in account settings; check your profile to confirm available limit types.

Time Limits and Session Controls

Session time reminders and forced time-outs help reduce long play sessions. Use breaks and time limits if you notice extended or impulsive play. If you need a break longer than a few days, consider the self-exclusion option.

Self-Exclusion

Self-exclusion lets you block access to your account for a set period. If the option is available, it will be listed in responsible-gambling controls or can be requested through support. Self-exclusion is an effective step for players who need a sustained break.

Recognising Problematic Behaviour

Warning signs include chasing losses, borrowing to gamble, neglecting responsibilities, hiding activity and rapid increases in stake size. Emotional warning signs include irritability, anxiety or secrecy linked to play. If these appear, reduce limits, take a time-out and seek advice.

Guidance for Staying in Control

Practical steps: set a budget before you play, stick to deposit and loss limits, schedule play times, avoid gambling under the influence and review activity regularly. Treat gambling as entertainment with a fixed cost, not a way to earn income or solve financial problems.

Access to Professional Help and Support

If gambling causes distress, contact local Canadian resources such as Gamblers Anonymous, provincial problem-gambling helplines, ConnexOntario or the Centre for Addiction and Mental Health (CAMH) for Ontario residents. These organisations offer confidential advice, counselling and referral to treatment. For immediate account action, use the site’s responsible-gambling tools or contact support to discuss options.